Privacy Policy

Last Updated: January 1, 2025  |  Effective: January 1, 2025

1. About Us

EasyInsureBill.online ("we," "us," or "our") is an independent, third-party insurance billing support provider. We are not affiliated with any insurance carrier. Our website is www.easyinsurebill.online and our contact email is info@easyinsurebill.online.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or contact us for support. By using our services you consent to the practices described here.

2. Information We Collect

• Contact information: Name, phone number, and email address when you call or contact us.
• Service information: Details about your insurance policy or billing issue that you voluntarily provide.
• Call records: Calls may be recorded for quality assurance and training. You will be notified at the start of any recorded call.
• Website usage data: IP address, browser type, pages visited, and similar technical data collected automatically via cookies and analytics tools.
• Communications: Copies of emails or written messages you send to us.

We do not collect credit card numbers, Social Security numbers, or insurance policy passwords.

3. How We Use Your Information

• To provide, manage, and improve our billing support services.
• To respond to your inquiries and support requests.
• To maintain call quality standards and train support staff.
• To analyze website traffic and improve user experience.
• To comply with applicable federal and state laws.
• To communicate service-related information (not marketing) unless you have opted in to marketing.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share it only in these limited circumstances:

• Service providers: Trusted vendors who help us operate our business (e.g., hosting, analytics), subject to confidentiality agreements.
• Legal obligations: When required by federal or state law, court order, or regulatory authority.
• Business transfers: In the event of a merger, acquisition, or asset sale, your data may transfer to the acquiring entity.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience and collect usage data. You may disable cookies in your browser settings, though some site features may not function correctly. We may use Google Analytics or similar tools to analyze website traffic on an anonymized basis.

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined here, or as required by applicable law. Call recordings are typically retained for up to 12 months. Email correspondence is retained for up to 3 years for service continuity purposes.

7. Your Privacy Rights

Depending on your state of residence, you may have rights under applicable US privacy laws including the California Consumer Privacy Act (CCPA) for California residents. These may include:

• The right to know what personal information we collect about you.
• The right to request deletion of your personal information.
• The right to opt out of the sale of personal information (we do not sell personal information).
• The right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, contact us at info@easyinsurebill.online or call (888) 991-8786.

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently done so, please contact us immediately at info@easyinsurebill.online.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies independently.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of our services after changes constitutes your acceptance of the updated policy.

12. Contact Us

• Phone: (888) 991-8786
• Email: info@easyinsurebill.online
• Website: www.easyinsurebill.online